There are various ways to connect to your Hostpoint server via FTP.
Connecting via FTP account
Each web hosting account we offer includes FTP access. How to create an FTP account, is explained here.
Use your browser or a common FTP client such as Filezilla (Windows, Mac, Linux) or Cyberduck (Mac) to connect to the server.
Connecting via SFTP (encrypted)
Secure FTP (SFTP) offers encrypted data transfer via Secure Shell (SSH) and is therefore more secure than regular FTP. The SFTP connection is supported in all of our web hosting products.
The SFTP connection can only be established with the main FTP account. This explicitly requires using port 22. The username of the main FTP account can be found in the contract of the webserver and the password is set by you in the Control Panel. Open your server under "Services" and switch to the left to "Advanced". In the menu "Password Change" you set the new password for the hosting login.