Where do I find my contracts?

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You can find all your contracts in the Hostpoint Control Panel under “Admin” > “Contracts”.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

Frequently asked questions about accounting

How do I check whether an invoice is actually from Hostpoint?

Where can I find my customer number?

Where can I find the invoice number?

Can I receive invoices via eBill?

I have moved. What do I need to do?

How do I pay invoices?

Does Hostpoint manage my .ch domain?

How do I get a transfer code for my domain?

How do I transfer my Hostpoint contract to a new owner?

The billing address is different from the owner’s address. What do I need to do?

Questions about your contract

How long are the contract periods?

How long is the notice period?

How do I cancel my contracts?

How do I change the contact person for a company or an association?

How do I cancel my domain name?

How do I downgrade?

How can I claim my 30 day money-back guarantee?

Where do I find my contracts?

Questions about your invoice

Can you send me a collective invoice for all products?

Where do I find my invoices?

I have paid my invoice. Why are you still sending me payment reminders?

Why have I received an invoice even though I canceled my contract?

Why have you blocked access to my server?

Can I receive invoices by e-mail?

Unable to find what you were looking for?

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