You can contact our support staff by email if you have accounting-related questions, for example, concerning invoices or payment reminders.
Describe your question or problem as precisely as possible. Explain step by step what led to the problem and document the error with a screenshot. This makes it easier for us to identify the causes and to solve the problem more quickly.
You can enter additional information to help us solve your problem more quickly. For example, information from an email header or the exact time of your initial inquiry. This additional information willhelp you to avoid having to deal with unnecessary and time-consuming follow-up questions.
+41 (0)844 800 777