In Cloud Office, you can also set up third-party email accounts, such as those from Gmail.
To do so, proceed as follows:
- Log in to Cloud Office with your e-mail address and your password.
- Open the e-mail application.
- Click on “Add mail account” in the bottom left of the folder structure.
- Enter your Gmail e-mail address and the corresponding password.
- Click on “Add”.
→ Cloud office will now automatically attempt to find the correct settings. If this fails, it is possible to make the settings «manually». - Click on “Save”.
→ The Gmail account has ben set up in Cloud office. You will now see your Gmail mailbox in the left sidebar.
Troubleshooting
The following warning may appear:
“Validation of server imap.gmail.com failed due to invalid login credentials”.
In this case, you may be using what is known as an “app password”, which must first be entered under “Password” in the settings. Further information on the “app password” can be found directly at Google.
Connection settings
The following settings are to be set according to Google:
Account settings | |
---|---|
Account name: | Display name in Cloud Office |
Your name: | Your Name |
E-mail address: | Your Gmail e-mail address |
Incoming server | |
---|---|
Server type: | IMAP |
Server name: | imap.gmail.com |
Connection security: | SSL/TSL |
Server port: | 993 |
Username: | Your Gmail e-mail address |
Password: | Your Gmail password |
Outgoing server | |
---|---|
Server type: | SMTP/ASMTP |
Server name: | smtp.gmail.com |
Connection security: | SSL/TSL |
Server port: | 465 |
Authentication: | Like incoming mail server |
Username: | Will be automatically adopted |
Password: | Will be automatically adopted |
For support requests please use this form instead.