Which file formats are supported?

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Cloud Office Documents allows you to edit the following file formats directly online:

Texts

.docx, .doc, .odt, .odg

Spreadsheets

.xlsx, .xls, .ods

Presentations

.pptx, .ppt, .odp

You can also find more information about Cloud Office features directly in the online help.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

Frequently asked questions about Cloud Office

What is Cloud Office?

How do I log into Cloud Office?

How can I upgrade my Cloud Office package?

E-mail management in the Hostpoint Control Panel: what’s new?

How do I add my Gmail e-mail address to Cloud Office?

How do I add my Google calendar to Cloud Office?

How do I set up calendar and address book synchronization via CalDAV/CardDAV?

What is Cloud Office Documents?

How do I use Cloud Office Documents?

How do I activate Cloud Office Documents?

What is Cloud Office Mobility?

General questions about Cloud Office

What are “E-mail & Cloud Office” licenses?

What are the requirements for using E-mail & Cloud Office?

How do I use a Cloud Office package?

How do I import my calendar, contacts and tasks in Cloud Office?

How can Cloud Office storage be upgraded?

Why are my e-mail messages crossed out?

How do I create a backup of my data in Cloud Office?

Why can't I see all my folders in Cloud Office?

What is groupware?

Where do I find help for Cloud Office?

General questions about Cloud Office groups

How do I create and use Cloud Office groups?

What are Cloud Office groups?

How can I unlink a Cloud Office group from a web hosting?

General questions about the calendar

How do I share a calendar?

How do I schedule joint appointments?

How do I schedule a follow-up appointment?

How do I schedule recurring appointments?

How do I import my calendar, contacts and tasks in Cloud Office?

How do I schedule an appointment with Hostpoint Meet?

General questions about the address book

How do I use the address book?

General questions about tasks

How do I use the tasks feature?

General questions about the drive

What is Hostpoint Drive?

How do I activate Hostpoint Drive?

How do I share folders and files?

Which file formats are supported?

Where can I find the Hostpoint Drive clients?

How do I set up the local clients for Hostpoint Drive?

How do I view the sync status of the folders and files on my computer?

How do I sync shared files to my computer?

General questions about Cloud Office Mobility

Step-by-step: Cloud Office Mobility with iPhone/iPad

Step-by-step: Cloud Office Mobility with Android

What is Cloud Office Mobility?

Does Cloud Office Mobility cost extra?

Where is my data stored?

How do I install Cloud Office Mobility?

How secure is the synchronization with Cloud Office Mobility?

What do I need to keep in mind when configuring Cloud Office Mobility?

I already synchronize my smartphone with another service, what do I have to consider?

I have already configured my e-mail account on my smartphone via POP/IMAP. What do I need to take into consideration?

Can I synchronize the same e-mail account with multiple devices?

What folders are synchronized with Cloud Office Mobility?

I have a problem with the synchronization, what should I do?

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