DE
FR
IT
EN

Do I have SSH access?

Access via SSH is included with all our products.

How to connect to the server via SSH is explained in the article «How do I set up and use SSH?».

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

Frequently Asked Questions about Webhosting

Resetting your server password

Creating an anonymous FTP account

How do I create FTP accounts?

Available locales

Which file is displayed when accessing a directory? (DirectoryIndex)

How do I upload my website via FTP?

What are the date format and country settings for PHP? (locale)

How do I register my site with Google?

How do I connect to my server via FTP/SFTP?

Where do I find the document root for my website?

Form mailer instructions

How to block IP addresses via .htaccess

Message Error 503 - user limits reached

Apache Handler, MIME Types and Error Documents

Sending E-Mails through your website

Caching with Nginx

Forwarding a domain with https

Share IP of the web server

The standard version of the robots.txt file (Hostpoint Default)

Why does my Website return a «Konfigurationsfehler» when I load it?

How do I unzip a compressed file in my hosting?

First steps

PHP configuration

Paths, directories, system

Setting up cronjobs

The character set problem

How do I use password protection on my website?

How do I connect to my database?

Do I have SSH access?

How can I configure and use SSH?

What are common problems in accessing with SSH?

Which Apache modules are installed?

How do I view my website without active domain?

Unable to find what you were looking for?

Our support experts are happy to assist you personally!

CONTACT SUPPORT