FTP security

To further improve the security of your server and data, we have decided only to allow FTP logins without your express consent if they originate from specific countries.

This article contains a complete list.

List of unproblematic countries

Below is a list of the countries that are automatically allowed to connect to Hostpoint servers via FTP without permission (assuming correct login credentials are provided).

Belgium
Denmark
Germany
Finland
France
Great Britain
The Netherlands
Ireland
Italy
Canada
Liechtenstein
Luxembourg
Norway
Austria
Poland
Portugal
Sweden
Switzerland
Spain
Vatican
United States of America

Allowing all international logins

If you attempt to connect via FTP from a country that is not on the above list, follow these instructions:

  1. Log into the Control Panel and click on «Advanced» > «FTP».
  2. Enable the option «allow international FTP access (reduced security)».

This setting will expire in 3 months but the expiry date will reset on successful logins from countries that are not allowed by default. You can deactivate this option manually at any time.

 

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