Domain loss protection ensures that your domain still belongs to you even if the fee for domain renewal isn’t paid on time or if something goes wrong with the payment for your domain renewal (e.g. an expired credit card). If you have an outstanding payment, we will keep the domain reserved for you and will contact you by e-mail, text message or telephone. In the meantime, your website and e-mail addresses will remain functional, without any service interruptions.
Warning: Important: Please note that outstanding invoices for domain names always remain due and must be paid even if you have domain loss protection.
Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.
For support requests please use this form instead.
