Unfortunately, it is not always easy to identify phishing as such. However, there are some warning signs to look out for that are good for detecting phishing.
- The sender’s e-mail address does not contain @hostpoint.ch
- Links do not lead to the hostpoint.ch domain
- Subject lines and headings create pressure or demand immediate action
- Very short deadlines (e.g. within 24, 48 or 72 hours)
- Price differences between the e-mail and the payment page
- Multiple spelling mistakes or even different languages in the e-mail
- Strange mailing time
If the e-mail text and/or the e-mail subject indicate a high level of urgency, then pause for a moment and consider whether Hostpoint is communicating with you in this way. If you are unsure, log into your Hostpoint Control Panel. Any payment reminders would be visible there.
For support requests please use this form instead.