I've got a new phone, what now?

The two-factor authentication must be reactivated via the Control Panel, because the separate applications do not inherit the settings.

Please follow our instructions "Where do I activate two-factor authentication?".

If the login to the Control Panel no longer works due to the missing two-factor authentication, you can have an SMS code sent to you in order to login.

Read more about this topic in the article: I don’t have my mobile phone on me, what do I do now?

 

Unable to find what you were looking for?

Our support experts are happy to assist you personally!

 

© 2001 - Hostpoint AG