I received a deactivation code by post, what do I do now?

Log into the Control Panel with your Hostpoint ID and password until you get to the entry for two-factor authentication. Underneath the blue “Log in” button, select the link “I’m having problems logging in...” for the next options.

Then select “I received a deactivation code by mail.” and enter the code from the letter in the corresponding field on the page.

Following this, two-factor authentication is deactivated for your account and you can once again log in directly with just your Hostpoint ID and password.

You can reactivate two-factor authentication if you wish.


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