If you have received a deactivation code by mail, please proceed as follows:
- Log into the Hostpoint Control Panel with your Hostpoint ID.
→ You will get to the two-factor authentication step. - Click the “I’m having problems logging in…” link underneath the “Login” button.
- Click the “I received a deactivation code by mail.” link.
- Enter the code from the letter in the appropriate field.
- Click the “Continue” button.
→ Two-factor authentication will be deactivated.
→ You can now log in again with your Hostpoint ID and password.
→ You can reactivate two-factor authentication, if you wish, as described in this guide.
Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.
For support requests please use this form instead.