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If you get an error while uploading or installing a theme or a plug-in, please check the error message first. Since WordPress is used very often, a search on the internet for the corresponding error message can help.

Usually these errors are related to the PHP configuration of your web hosting. The theme or plug-in manufacturer specifies values such as “memory limit” for the plug-in/theme to be uploaded without problems.

The PHP configuration can be found in the overview of the Hostpoint Control Panel under “Websites” > “Web settings”. A more detailed guide to PHP configuration can be found in this article.

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