Why do i get an error message during uploading my Plug-In or Theme?

If you get an error while uploading or installing a theme, please check the error message first.

Usually these errors are related to the PHP configuration of your hosting. The theme/plug-in manufacturer specifies values such as «memory limit» for the plug-in/theme to be uploaded without problems.

The PHP configuration can be found in the overview of the Control Panel under «Websites» - «Web settings».

A more detailed guide to php configuration can be found here: Customizing the configuration

max_file_upload 128M
post_max_size 128M
max_execution_time 300

 

Unable to find what you were looking for?

Our support experts are happy to assist you personally!

 

© 2001 - Hostpoint AG