If you get an error while uploading or installing a theme or a plug-in, please check the error message first. Since WordPress is used very often, a search on the internet for the corresponding error message can help.
Usually these errors are related to the PHP configuration of your web hosting. The theme or plug-in manufacturer specifies values such as “memory limit” for the plug-in/theme to be uploaded without problems.
The PHP configuration can be found in the overview of the Hostpoint Control Panel under “Websites” > “Web settings”. A more detailed guide to PHP configuration can be found in this article.
Info: Note: If you get an error message with WordPress, we recommend the following PHP changes:
- max_file_upload 128M
- post_max_size 128M
- max_execution_time 300
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