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Where do I find my contract documents?

Log into the Control Panel with your Hostpoint ID. Select the «Admin» menu item to view all of your contracts.

Frequently Asked Questions about Accounting

How can I change the owner of a server or domain name?

I have moved. What do I need to do?

How do I pay invoices?

Does Hostpoint manage my .ch domain?

Where do I get a transfer code for my domain?

The billing address is different from the owner’s address. What do I need to do?

Can I receive invoices through my bank in e-invoice form?

Questions about your contract

How can I claim my 30 day money-back guarantee?

How do I downgrade?

How do I cancel my domain name?

How do I change the contact person for a company, organization or association?

How do I cancel my contracts?

What is the deadline to cancel?

How long are the contract periods?

Where do I find my contract documents?

Questions about your invoice

Where do I find my invoices?

Can you send me a collective invoice for all products?

Can I receive invoices by E-Mail?

Why have you blocked access to my server?

Why have I received an invoice even though I canceled my contract?

I have paid my invoice. Why are you still sending me payment reminders?

Unable to find what you were looking for?

Our support experts are happy to assist you personally!

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