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Where do I find my contract documents?

Log into your control panel with your Hostpoint ID. Navigate to «Admin» (top center). There you will find all invoices under the menu item «Invoices».

Frequently asked questions about accounting

How do I pay invoices?

I have moved. What do I need to do?

Where do I get a transfer code for my domain?

Can I receive invoices through my bank in eBill form?

Where can I find my customer number?

Where can I find the invoice number?

Does Hostpoint manage my .ch domain?

How do I check whether an invoice is actually from Hostpoint?

How do I change the holder of a Hostpoint contract?

The billing address is different from the owner’s address. What do I need to do?

Questions about your contract

How can I claim my 30 day money-back guarantee?

How do I downgrade?

How do I cancel my domain name?

How do I change the contact person for a company, organization or association?

How do I cancel my contracts?

What is the deadline to cancel?

How long are the contract periods?

Where do I find my contract documents?

Questions about your invoice

Where do I find my invoices?

Can you send me a collective invoice for all products?

Can I receive invoices by E-Mail?

Why have you blocked access to my server?

Why have I received an invoice even though I canceled my contract?

I have paid my invoice. Why are you still sending me payment reminders?

Unable to find what you were looking for?

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