Customers in Switzerland can receive their Hostpoint invoices via the digital eBill platform.
To register for eBill, simply go to the online banking system for your bank or PostFinance. To register, you simply need to enter your customer number and e-mail address.
You can find your customer number on every invoice or in the Hostpoint Control Panel. Log in to the Hostpoint Control Panel with your Hostpoint ID at https://admin.hostpoint.ch and select the menu item “Admin”. Your customer number is displayed under “Hostpoint ID” in the “Billing Address” tab.
As soon as you have registered for eBill from Hostpoint with your bank or PostFinance, you will receive all future invoices as electronic invoices directly through your online banking system.
Should an invoice be rejected or not paid in time, you will continue to receive a payment reminder or warning by post as usual. For this reason, please ensure that your current postal address is always up-to-date with Hostpoint.
For support requests please use this form instead.