You have received an invoice from Hostpoint, but you are not sure if it is a genuine, unaltered invoice? You can easily check this by taking a look at the billing overview in your Hostpoint Control Panel.
To do this, proceed as follows:
- Log into the Hostpoint Control Panel with your Hostpoint ID.
- Open the menu item “Admin”.
- Click on “Invoices”.
→ All open invoices for your Hostpoint products and services will be displayed.
If the invoice in question is not in this overview, you may have received a fraudulent email in our name (phishing). Such e-mails often request immediate action (e.g. payment, provision of credit card information or login data), often with a very short deadline and the threat of blocking the account. In such a case, we ask you to ignore this invoice or delete it immediately.
You can forward us your observations on such phishing attempts to the e-mail address
For support requests please use this form instead.