Changing the contract holder can be done very easily in the Hostpoint Control Panel. Simply log into the Control Panel with your Hostpoint ID and select “ADMIN” at the top of the main menu. Then click on “Contracts” in the submenu on the left, followed by “Change of ownership”.
You then have the option of selecting the relevant contracts and transferring them to the new contract holder by creating a personalized verification code. The verification code is generated as soon as you start the contract change process. You can then send it to the future holder by e-mail, for example.
The verification code gives the new contract holder access to the change of holder application and the relevant contracts. The future holder can review the application and then accept or reject it.
If you don’t have a Hostpoint ID yet, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
Frequently asked questions about changing the contract holder:
What happens to the outstanding invoice?
- If there’s an outstanding invoice relating to the transferred contracts, this must either be settled by the previous holder or transferred by the previous holder to the new holder. If this is not possible, please contact our Support team at This email address is being protected from spambots. You need JavaScript enabled to view it..
Why is two-factor authentication necessary?
- Two-factor authentication allows us to guarantee a high level of security and prevent unauthorized individuals from gaining access to Hostpoint accounts. Two-factor authentication thus provides additional security protection.
How do I transfer my canceled contracts?
- Notices of cancellation that have already been given must be withdrawn before the change of contract holder can be completed. The previous holder can do this directly in the Hostpoint Control Panel under “Admin > Contracts > Details”.
For support requests please use this form instead.