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Can you send me a collective invoice for all products?

If you prefer to receive a collective bill, please let us know through E-Mail. We will send you a collective invoice for your contracts.

Send us a message to This email address is being protected from spambots. You need JavaScript enabled to view it. and include your customer number or Hostpoint ID.

Frequently asked questions about accounting

How do I pay invoices?

I have moved. What do I need to do?

Where do I get a transfer code for my domain?

Can I receive invoices through my bank in eBill form?

Where can I find my customer number?

Where can I find the invoice number?

Does Hostpoint manage my .ch domain?

How do I check whether an invoice is actually from Hostpoint?

How do I change the holder of a Hostpoint contract?

The billing address is different from the owner’s address. What do I need to do?

Questions about your contract

How can I claim my 30 day money-back guarantee?

How do I downgrade?

How do I cancel my domain name?

How do I change the contact person for a company, organization or association?

How do I cancel my contracts?

What is the deadline to cancel?

How long are the contract periods?

Where do I find my contract documents?

Questions about your invoice

Where do I find my invoices?

Can you send me a collective invoice for all products?

Can I receive invoices by E-Mail?

Why have you blocked access to my server?

Why have I received an invoice even though I canceled my contract?

I have paid my invoice. Why are you still sending me payment reminders?

Unable to find what you were looking for?

Our support experts are happy to assist you personally!

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