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If your server is blocked, it is probably because you have not paid your bill on time.

To put your server back online, we need a payment confirmation from the post office or your bank.

Send the confirmation to us via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. and note the domain and your first and last name on the payment confirmation so that we can identify you immediately.

Online payment

You can also pay your bill online by credit card (Visa, Mastercard, American Express, PostFinance Card) or PayPal:

Please note our payment methods. We do not accept debit cards.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.


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