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As long as a domain does not refer to us, you can access your website using a test domain.


To access the data on your hosting account, you can log into our Control Panel in the usual way or connect via FTP to:

  • (example server)

The server on which your hosting is located is shown in the Control Panel under «Services» in the server overview.


In the case of E-Mail changes, this means that E-Mails can be sent to your old as well as your new provider during the period defined as the TTL. You should therefore check in advance whether you would still be able to access the mailbox later on as well.

You can continue accessing the Hostpoint mailbox by going to as long as an E-Mail address has been configured in your Control Panel.

You can, of course, also access our direct hosts via POP3 or IMAP:

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.


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