This article gives you a brief overview of the settings you need for any E-Mail program.
Reading E-Mails with IMAP
Connection settings
| IMAP-Server | imap.mail.hostpoint.ch |
| Username | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Password | The password you selected in the Control Panel |
| Login mechanism | Use the «CLEAR TEXT» authentication method |
| Port | 143 unencrypted or encrypted with STARTTLS |
| Port | 993 encrypted with SSL |
Special IMAP settings
If your account was set up before June 1, 2014, you no longer need to include a specific IMAP prefix. The system now identifies this automatically and it is immediately set up correctly.
Special IMAP settings (for accounts set up before June 2014)
To prevent additional mail folders from appearing as subfolders of your inbox in your E-Mail program, many E-Mail programs let you set the IMAP path prefix to INBOX or INBOX. (depending on the E-Mail program, with or without a period at the end). Follow the step-by-step instructions on this topic.
Reading E-Mails with POP
Connection settings
| POP server | pop.mail.hostpoint.ch |
| Username | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Password | The password you selected in the Control Panel |
| Login mechanism | Use the «CLEAR TEXT» authentication method |
| Port | 110 unencrypted or encrypted with STARTTLS |
| Port | 995 encrypted with SSL |
Sending E-Mails via SMTP
Connection settings
| SMTP server | asmtp.mail.hostpoint.ch |
| SMTP authentification | Must always be activated |
| Username | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Passwort | The password you selected in the Control Panel |
| Login-Mechanismus | Use the «PLAIN» authentication method |
| Port | 587 unencrypted or encrypted with STARTTLS |
| Port | 465 encrypted with SSL |
Security
We recommend using SSL or TLS to encrypt your IMAP, POP and SMTP connections. This ensures that data exchanged between your E-Mail program and your mail server cannot be read by third parties. Your login details and E-Mails are therefore protected against unwanted interceptors during transmission.
You can find out how to protect your e-mail accounts with SSL in this guide.
For support requests please use this form instead.