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Would you like to access your e-mails with your preferred e-mail program? If so, our e-mail assistant has the perfect step-by-step instructions for you.

If there are no instructions for your e-mail program or if you are experiencing configuration problems, you can find the connection settings you need in this article.

Reading e-mails with IMAP

Connection settings

IMAP server imap.mail.hostpoint.ch
Username Your e-mail address (e.g. your.name@your-own-domain.ch)
Password The password you selected in the Control Panel.
Login mechanism Use the “CLEAR TEXT” authentication method.
Port 143 unencrypted or encrypted with STARTTLS
993 encrypted with SSL

Special IMAP settings

If your account was set up after June 1, 2014, you do not need to include a specific IMAP prefix. The system automatically creates it correctly.

If your account was created before June 1, 2014, special IMAP settings are required. To prevent additional mail folders from appearing as subfolders of your inbox in your e-mail program, many e-mail programs let you set the IMAP path prefix to INBOX or INBOX. (with or without a period at the end, depending on the e-mail program).

Reading e-mails with POP

Connection settings

POP server pop.mail.hostpoint.ch
Username Your e-mail address (e.g. your.name@your-own-domain.ch)
Password The password you selected in the Control Panel.
Login mechanism Use the “CLEAR TEXT” authentication method.
Port 110 unencrypted or encrypted with STARTTLS
995 encrypted with SSL

Sending e-mails via SMTP

Connection settings

SMTP server asmtp.mail.hostpoint.ch
SMTP authentification Must be activated
Username Your e-mail address (e.g. your.name@your-own-domain.ch)
Password The password you selected in the Control Panel.
Login mechanism Use the “PLAIN” authentication method.
Port 587 unencrypted or encrypted with STARTTLS
465 encrypted with SSL

Security

We recommend using SSL or TLS to encrypt your IMAP, POP and SMTP connections. This ensures that data exchanged between your e-mail program and the server cannot be read by third parties, meaning that your login details and e-mails are protected.

These instructions explain how to protect your e-mail accounts with SSL.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

 

 

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