To be able to send e-mails with your domain via an external mail server, you must connect the domain to the mail server via the DNS records. A template is available in the Hostpoint Control Panel so that you do not have to add or edit the corresponding entries manually.
Proceed as follows:
- Log in to the Hostpoint Control Panel with your Hostpoint ID.
- Click on “Domains” in the menu at the top and then on “Edit DNS zone” to access the DNS administration.
- Click on “External mail server”.
- Enter the name of the external mail server.
Note: If you enter an IP address instead of a name, a host with “mail.your-own-domain.ch” is set up automatically. - Select whether your current MX, SPF and CNAME records should be removed or retained.
- MX records: MX records contain the name of the mail server used for sending e-mails.
- SPF record: An SPF record defines which mail servers/IP addresses are allowed to send e-mails with your domain.
- CNAME record: With a CNAME record, you can refer your domain to another domain, i.e. store an alias.
- You can use the “Preview” to see what your DNS zone will look like.
- Click on “Execute now” to apply the changes.
→ The changes are adopted.
Info: Note: Since the Hostpoint mail servers do not act as backup servers, we recommend that you deactivate our MX records when using external mail servers.
If you would like to configure additional external mail servers, you can manually make changes to the DNS zone.
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