Your Hostpoint ID consists of a unique E-Mail address and is not the same as the six to eight-character Server Login username (e.g. «yourown»).
If you do not yet have a Hostpoint ID, you can create easily a Hostpoint ID.
If you do have a Hostpoint ID but have forgotten your password, you can request a new password.
Find out more about the Hostpoint ID here.
For support requests please use this form instead.