Your Hostpoint Control Panel

This article explains where to find the various functions and how to use them. 

We recommend first taking the time to read this carefully and complete the steps for getting started in your Hostpoint Control Panel with the examples presented here. This way, you can configure your server exactly to your liking without running into bigger problems or questions.


To access the Control Panel, go to

Enter your Hostpoint ID and your password to access the administration interface for all products and accounting details. 


What is the difference between the Hostpoint ID and my old user name?

Have you forgotten the password for your Hostpoint ID

The start page

On the start page, you will find information about your server and any important messages from Hostpoint.


It also contains various menu items (navigation) at the top of the screen, which aredescribed here in detail:



This page provides an overview of your hosting services, which you can manage usingyour Hostpoint ID.If you don’t have a Hostpoint ID, you will still be able to view your hosting services here.


This page contains functions for adding domain names and subdomains to your server ordeleting them. You can also make changes to the DNS and name server on this page.


If you have a Hostpoint ID, you can view the invoices and contracts for your servers anddomains on this page.You can also settle any open invoices directly.


If you would like to add more products to your Hostpoint ID or your server, you can do soeasily and directly in the integrated shop.


On this page, you will find all settings and functions that are relevant for your server.

Selecting your hosting account

If you have a Hostpoint ID and have used it to log in to the Control Panel, you can choosehere which hosting account you want to manage. To do so, simply click " OPEN " below thehosting account.


If you have logged in using the username of your server, youwill be able to access only that server.


With the shortcuts, you can start your SITES or your ePages Webshop, or access one ofyour other available hosting accounts directly. To do so, simply click on the relevantsymbol.

Server overview

The server overview provides a general overview of how your selected hosting account isused. In addition to the quota, the number of domains and the number of databases, youcan see which version of PHP, MySQL and PERL is used on your server.


All our hosting packages offer the possibility of managing e-mail addresses. You can create your own e-mail addresses for all domains and subdomains.

The " E-mail " category also includes autorespondersmailinglistsCloud Office and e-mail migration.


Clicking the ‘Websites’ menu item shows a list of the websites you have created, alongwith their respective document roots.

If you have already entered a domain name under ‘Domains’, all you need to do now iscreate a website for this domain. Simply click ‘Create a website’ at the bottom of the page. You can now choose from the list of domain names you have entered under " Domains ". Select the domain name. In our case, this is ‘’. Then check the boxnext to ‘www’. This allows visitors to access your website without having to enter ‘www’. Inthe next step, select the server directory where the content for your website will be stored – this never needs to be changed. Clicking on ‘Create a website’ exits the wizard.


This menu lets you install popular applications from third parties in a simpler way than thestandard method. However, you should note that you must regularly update these applications and agree to the specific Terms & Conditions for using these applications. Clickingthe ‘Install’ button below the desired application starts a wizard that guides you through the installation process.

You can install updates directly from the Control Panel. Please note that manual updates of the applications (for example directly in the back end of the application) are not automatically detected by the control panel. If you perform updates manually, the version specification in the control panel must not be observed. If you want to have the display up-to-date, you can inform our support about the new version after a manual update.


Click the ‘Databases’ menu item to open a list of your MySQL databases. If you havealready installed applications, you will see the databases currently in use.

To create a new database, click ‘Create a database’ and follow the instructions in thewizard. You will be prompted to enter a name, database user and password for workingaccess to your database.

We recommend creation of a separate database user for each database.


Explorer allows you to manage the folders and files in your hosting account and makespecific settings for the various directories.


Explorer is essentially a file manager and works like one. Directories are displayed in blueand individual files in black.

If you click the ‘www’ folder, for example, you go one level down in the ‘www’ folder. Thereyou will see a few folders with which you are probably already familiar. The ‘’folder, for example, is for the ‘’ website that we’ve createdin the course of this documentation. If you click on this folder, you will see further foldersfor any applications and data that you have installed. By clicking ‘..’ you go up one level;i.e. back.

The clipboard is the tool for moving and copying files and folders.

Admin / Advanced

In this menu you will see the items " Password Change ", " Customer Contact ", " FTP ", " Backup manager ", " Cronjob Manager " and " Preferences ". These functions control access to your hosting account, create backups and manage timecontrolled commands (cronjobs).


The Support menu item contains contact information and options for obtaining help with your questions.

All content from the previous Hostpoint Control Panel PDF guide can be found in our support center.


General questions about Control Panel


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Our support experts are happy to assist you personally!


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