With our Managed Flex Servers, external access to databases is deactivated by default for security reasons. If you still want to set up access, you can do this via an SSH tunnel.
Instead over the Control Panel with phpMyAdmin you can also use a separate program (for example, MySQL Workbench) for your database access.
Use the following information to connect:
| Server Name | your-username.mysql.db.hostpoint.ch |
| Database | Name of the database |
| Username | Assigned database user |
| Password | The corresponding password |
| Port | 3306 |
In addition, the external host has to be entered for the database user in the Control Panel. You have to log into the Control Panel and go on the left in the category "Databases". After clicking "Database Users" on the left you'll see all created users.
Click on "Edit" under the desired user and go to "Hosts". Here you can enter the IP address from which you access the database.
You can check your IP address here: http://ip.hostpoint.ch
It is also possible to allow access from all IP addresses, which we do not recommend for security reasons. For this, you enter only the % character to the hosts. If you choose, despite an increased risk for this method, take precautions so as to assign a secure password to this user.
For support requests please use this form instead.