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  4. Frequently Asked Questions

How much does a domain cost?

The prices vary depending on the TLD (domain suffix).

The current prices can be found on our website in the price list.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

Domain Shield

What is Domain Shield?

How do I order Domain Shield?

How do I cancel Domain Shield?

What is DNS Anycast and how does it work?

How can I activate DNS Anycast?

How do I know whether DNS Anycast has been activated for my domain?

Do I need to make any changes to my website for DNS Anycast to work?

Does DNS Anycast make a big difference in terms of response time?

Does DNS Anycast also make my website faster?

Does DNS Anycast protect me against DDoS attacks?

Will DNS Anycast improve my search engine ranking (SEO)?

Does Hostpoint have to host my website for me to use DNS Anycast?

Domain loss protection

What is domain loss protection?

Do I still have to pay my domain invoice even if I have domain loss protection?

How does domain loss protection work?

How do I enable/configure domain loss protection?

What domain extensions is loss protection available for?

Domain misuse protection (Domain Guard)

What is domain misuse protection (Domain Guard)?

What types of changes does domain misuse protection (Domain Guard) protect against?

What is the subscription period for the data protection trustee service (Domain Privacy)?

What is the difference between Domain Guard and Domain Guard Pro?

What function do authorized persons serve in the domain misuse protection (Domain Guard)?

How many authorized persons must approve a change if I have domain misuse protection?

How long will Domain Guard remain active?

How much does the domain misuse protection (Domain Guard) cost?

How do I cancel a domain protected by the domain misuse protection (Domain Guard)?

Data protection trustee service (Domain Privacy)

What is the data protection trustee service (Domain Privacy)?

How much does the data protection trustee service (Domain Privacy) cost?

How do I order the data protection trustee service (Domain Privacy)?

What domain extensions is the data protection trustee service (Domain Privacy) available for?

What customer data is protected by the data protection trustee service (Domain Privacy)?

Do I remain the owner of the domain when I use the data protection trustee service (Domain Privacy)?

What is the difference between Domain Privacy Light and Domain Privacy?

Will I receive correspondence sent to the data protection proxy?

How can I make a purchase offer for a domain to a domain owner who is using the data protection trustee service (Domain Privacy)?

Can a mail delivery failed notification reveal the identity of an e-mail recipient with the data protection trustee service (Domain Privacy)?

Can an automatic response or out-of-office message reveal the identity of an e-mail recipient with domain data protection (Domain Privacy)?

Domain Administration

Where can I manage my domain?

Can I transfer my website, including my e-mail account, to a different Hosting provider?

How can I pay my .ch domain invoices?

Can I also register domains with other endings than .ch with Hostpoint?

Where can I see which domains are already registered with Hostpoint?

Domaintransfer

Will Hostpoint transfer the contractual period of my domain?

Will my domain be available during the transfer process?

How much does it cost to transfer a domain?

How long does the domain transfer take?

Why can’t you handle the domain transfer for me?

What is a transfer code and what do I need it for?

Where do I find the transfer code for the domain transfer?

.swiss domain names

How can I register my company with the Trademark Clearinghouse?

Can I register a .swiss domain as a private individual?

What is the advantage of a .swiss domain?

What names can I register with a .swiss domain?

How can I register generic terms with a .swiss domain (e.g. tourism, restaurant, physio, etc.)?

Can I register geographic names with a .swiss domain?

How much does a .swiss domain cost per year?

What is the reason for the price difference between .ch and .swiss domains?

How do I register a .swiss domain with Hostpoint?

What conditions have to be fulfilled to register a .swiss domain?

Is a domain allocated to the first applicant who requests it?

Can a registration application be rejected by OFCOM?

Is it possible to lodge an appeal if the applicant is not granted a .swiss domain?

Am I required to use the domain allocated to me?

Can OFCOM retract an allocated domain?

How can a .swiss domain be transferred to a different owner?

.zuerich domain names

Who can register a .zuerich domain?

Can companies from outside the canton of Zurich register a .zuerich domain?

Can I register a .zuerich domain as a private individual?

How long will it take for the .zuerich domain name to be registered?

How much does a .zuerich domain cost per year?

What are the benefits of a .zuerich domain?

Why should I also register a .zuerich domain in addition to my regular domain?

What domain names with the .zuerich extension can I register?

How can I register my company with the Trademark Clearinghouse?

Why .zuerich and not .zürich?

 

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