How does domain loss protection work?

Domain loss protection ensures that your domain still belongs to you even if the fee for domain renewal isn’t paid on time or if something goes wrong with the payment for your domain renewal (e.g. an expired credit card). If you have an outstanding payment, we will keep the domain reserved for you and will contact you by e-mail, text message or telephone. In the meantime, your website and e-mail addresses will remain functional, without any service interruptions.

 

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