How do I cancel a domain protected by Domain Guard?

Canceling a domain is one of the changes for which Domain Guard requires approval. This is to protect you against the undesired loss of your domain name. For this reason, all authorized persons must approve your cancellation request before your domain can ultimately be canceled.

Procedure for termination with DomainGuard

  1. Create request – You cancel the domain.
  2. Submit request – Domain Guard forwards your request to the authorized persons associated with the domain.
  3. Approval – Authorized persons approve or reject the request online.

Implementation with Domain Guard (with 1 authorized person)

The authorized person has 7 days’ right of refusal. Should the authorized person not respond within this period, the termination is implemented.

Implementation with Domain Guard Pro (with up to 2 authorized persons)

Hostpoint executes the termination only after all authorized persons associated have approved the request.

 

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