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Canceling a domain is one of the changes for which domain misuse protection (Domain Guard) requires approval. This is to protect you against the undesired loss of your domain name. For this reason, all authorized persons must approve your cancellation request before your domain can ultimately be canceled.

Procedure for cancellation with domain misuse protection

  1. Create request: You cancel the domain.
  2. Submit request:  The request is sent to the authorized persons per e-mail.
  3. Answer: The authorized persons approve or reject the request.

Cancellation with domain misuse protection (Domain Guard) with 1 authorized person

The authorized person has 7 days’ right of refusal. If the authorized person does not respond within this period, the cancellation will be executed.

Cancellation with Domain Guard Pro with up to 2 authorized persons

Hostpoint executes the cancellation only after all authorized persons associated have approved the request.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

 

 

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