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Would you like to to back up your data from Cloud Office to prevent potential data loss? In this article, we'll explain how to do that.

E-mails

Cloud Office

If you use Cloud Office as your e-mail program, you can export your e-mail messages as files. To do so, select the desired messages in the mailbox and click on “Save as file” in the “Other action” menu at the top right. The e-mails are downloaded in a ZIP archive and stored there as EML files.

CloudOffice EmailsExportieren en

Microsoft Outlook

If you use Outlook as your e-mail program, you can export e-mail messages. Follow these instructions from Microsoft to do so.

Apple Mail

If you use Apple Mail as your e-mail program, you can export e-mail messages as follows:

  1. Select the desired mailbox.
  2. Click on “Mailbox” > “Export mailbox” in the menu at the top. Alternatively, right-click on the folder and select “Export mailbox” directly.
  3. Select the desired location for the export file and confirm the export by clicking “Select”.

→ The e-mail messages are saved with the name of your mailbox in MBOX format.

Thunderbird

If you use Thunderbird as your e-mail program, you can export e-mail messages as follows:

  1. Select the desired e-mail messages.
  2. In the “File” menu, click “Save As” and select the “File” option.
  3. Then select the desired location for the export file and confirm the selection by clicking “Open”.

→ The e-mail messages are now saved as individual EML files in the desired folder.

Calendar

If you use Cloud Office as calendar program, you can export your calendars and their events to a file. To do so, select the desired calendar in Cloud Office and click on “Export” in the “Actions for...” menu on the right. This starts the download of a file with the name “calendar.ics” or “export.ics”.

CloudOffice KalenderExportieren en

Contacts

In Cloud Office, you can export the data of your address books and the contacts in them as follows:

  1. Select the desired address book and click on “Export” in the “Actions for...” menu on the right.
    CloudOffice KontakteExportieren 01 en
  2. Choose whether to export the address book in vCard or CSV format and whether distribution lists should be included.
  3. Confirm by clicking “Export”.
    CloudOffice KontakteExportieren 02 en

→ The file will be downloaded in the desired format.

Hostpoint Drive

If you do not use a Hostpoint Drive client that synchronizes the data locally, you can export the data from Cloud Office. To do so, select the desired folder and click on “Download entire folder” in the “Actions for...” menu on the right. The folder will then be downloaded and saved in a ZIP archive.

CloudOffice DriveExportieren en


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