Where can I find help for Cloud Office?

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If you are logged into Cloud Office Mail and click on the question mark icon at the top right, another click on “Help” will take you to the complete user manual.

Here you will find a detailed description of the features and detailed instructions for getting started.

You can also find help with the modules and features in Cloud Office here.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

General questions about the calendar

How do I share a calendar?

How do I schedule joint appointments?

How do I schedule a follow-up appointment?

How do I schedule recurring appointments?

How can I import my calendar and contacts?

How do I schedule a Hostpoint Meet?

General questions about Cloud Office

What are E-mail & Cloud Office licenses?

How can Cloud Office storage be upgraded?

Why are my e-mail messages crossed out?

What is Groupware?

I don't see all of my folders in Cloud Office

Where can I find help for Cloud Office?

What are the requirements for using E-mail & Cloud Office?

How do I use a Cloud Office package?

How do I create backups for my e-mail address, calendar and contacts?

What are the requirements for using Cloud Office?

How do I use Cloud Office Documents?

How can I import my calendar and contacts?

General questions about Cloud Office groups

How can I unlink a Cloud Office group from a hosting account?

What are Cloud Office groups?

How do I use Cloud Office groups?

General information about the address book

How do I use the address book?

General information on tasks

How do I use the tasks feature?

General questions about the drive

How do I activate Hostpoint Drive?

Which file types are supported?

How do the local clients for Hostpoint Drive work?

How do I share folders and files?

What is Hostpoint Drive?

Where can I find Hostpoint Drive clients?

What is the Drive?

General questions about Cloud Office Mobility

Step by Step: Cloud Office Mobility with iPhone / iPad

Step by Step: Cloud Office Mobility with Android

What is Cloud Office Mobility?

Does Cloud Office Mobility cost extra?

Where is my data stored?

How do I install Cloud Office Mobility?

How secure is the synchronization with Cloud Office Mobility?

What do I need to keep in mind when configuring Cloud Office Mobility?

I sync my phone already with another service, what should I consider?

I have already configured my E-Mail account on my smartphone for POP or IMAP. What do I need to take into consideration?

Can I synchronize the same e-mail account from multiple devices?

What folders are synchronized with Cloud Office Mobility?

I have a problem with the synchronization, what should I do?

 

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