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Cloud Office groups are created and managed in the Hostpoint Control Panel.

You assign your domain to a Cloud Office group. All e-mail addresses are automatically assigned to this Cloud Office group when they are created. It is not possible to assign a domain and the e-mail addresses of this domain to different Cloud Office groups. The free e-mail addresses (Cloud Office Limited) within a web hosting account are already assigned to a separate Cloud Office group.

If you want to manage Cloud Office groups named to another contract owner, you need an access right to do so. If the Cloud Office group is associated with a web hosting, an access right for the web hosting is sufficient. If not, you need a separate access right for Cloud Office. Access rights are also managed in the Hostpoint Control Panel.

To create a Cloud Office group and add e-mail addresses, proceed as follows:

  1. Log in to the Hostpoint Control Panel with your Hostpoint ID.
  2. Open the “E-mail & Cloud Office” section.
    EMail CloudOffice Oeffnen en
  3. Click on “Display Cloud Office groups” at the top right.
    CloudOfficeGruppen anzeigen en
  4. Click on “Create Cloud Office group”.
    CloudOfficeGruppe erstellen en
  5. Select the desired domain and enter the desired group name.
  6. Click on “Create”.
    CloudOfficeGruppe erstellen Overlay en
  7. To add e-mail addresses to the Cloud Office group, click on “Edit” next to the group name.
    CloudOfficeGruppen bearbeiten en
  8. Select “E-mail addresses” on the left and click on “Create e-mail address”.
    CloudOfficeGruppe E Mail erstellen en
  9. Enter the required information and complete the creation of the e-mail address.
  10. Repeat the steps 8 and 9 for each e-mail address that you wish to create for this Cloud Office group.

→ The Cloud Office group and the corresponding e-mail addresses have been created and are now ready to use.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

General questions about the address book

General questions about tasks

 

 

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