You may not see all of your folders in Cloud Office. Often, this is because subfolders that have been in your e-mail account for a long time are not automatically visible.
To display these folders, proceed as follows:
- Log in to Cloud Office with your e-mail address and your password.
- Click on “Settings“ at the top right of your user's tile.
- Click on “Mail” in the left-hand menu and then on “Change IMAP subscriptions”.
- Place a check mark for the desired subfolders.
- Click on “Save”.
→ When you switch back to your mailbox, the selected folders are visible in the folder structure on the left.
Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.
For support requests please use this form instead.