Introduction
As the administrator of a Cloud Office group, you have various management options in the Hostpoint Control Panel. For example, you can create new e-mail addresses, add or remove domains from a group and configure security settings.
However, the following functions can only be accessed directly in Cloud Office:
- Create and manage groups
- Create and manage resources
- Edit public data of deleted users
To make changes there, you need to sign into Cloud Office with your administrator account.
Logging into Cloud Office as an administrator
You can only log into Cloud Office with an administrator account via the Hostpoint Control Panel.
Proceed as follows:
- Log into the Hostpoint Control Panel with your Hostpoint ID and password.
- Open “E-mail & Cloud Office”.
- Click “Display Cloud Office groups” at the top right.
- Select the required Cloud Office group.
- Click “Cloud Office settings” in the menu.
- Click “Open administrator account for Cloud Office (autologin)”.
→ You will be automatically redirected to Cloud Office where you will be logged in as an administrator.
Cloud Office functions
Manage groups
You can combine multiple e-mail users into a group. This saves time when composing e-mails and setting up meetings, as you no longer have to select all recipients or attendees individually. In a company, for example, this is useful when people are part of the same department or are working on a project together.
To manage groups, click the gear icon at the top right and then “All settings” > “Groups”. Here you can create new groups and edit or delete existing ones.
Manage resources
Resources are commonly used objects that can be invited to meetings and appointments. In practice, these are usually meeting rooms, devices and workstations that have to be booked.
Each resource has its own e-mail address and calendar. You can specify the e-mail address yourself. You can also decide whether appointment requests should be answered automatically or forwarded to someone for manual processing.
To manage resources, click the gear icon at the top right and then “All settings” > “Resources”. Here you can create new resources and edit or delete existing ones.
Edit public data of deleted users
When you delete an e-mail user, all of their private data (e-mails, calendar, contacts, etc.) is permanently deleted. However, this is not the case for data that this user designated as public and which is therefore visible to all other members of the Cloud Office group (e.g. contacts or files on Hostpoint Drive). That data is not deleted.
With the administrator account, you have access to this public data and can edit it or assign it to another user.
For support requests please use this form instead.
