How do I use alternative e-mail addresses in my e-mail program?

Have you created an alternative e-mail address in the Hostpoint Control Panel and now want to use it in an e-mail program? We'll show you how in this article.

Cloud Office

Alternative e-mail addresses can be used in Cloud Office as follows:

When composing a new e-mail, click in the field “From” and a menu will open in which you can select the sender e-mail address that you wish to be displayed.

Outlook

If you use Outlook, setting up an alternative e-mail address is possible, but a bit more time-consuming. Please note that your primary e-mail address must already be set up.

Set up alternative e-mail address

Follow these steps:

1. In Outlook, click on “File” at the top left.
2. Click on “Manage Profiles” for “Account Settings” and then on “Email accounts”.
3. In the new window, select “New”.
4. Go to “Manual configuration or additional server types” and select “Next”.
5. Now select “POP” or “IMAP” and then click “Next”.
6. Enter the alternative e-mail address in the “Email address” field.
7. Complete the other fields the same as for your primary e-mail address. Follow our instructions.
8. Complete the process and add the e-mail address.

→ The alternative e-mail address has now been set up. 

Deactivate e-mail inbox

To avoid duplicate e-mails in your inbox, you now need to deactivate the e-mail inbox for this account.

To do this, follow these steps:

1. In Outlook, open the “Send/Receive” tab at the top.
2. Then select “Send/Receive groups” and click on “Define Send/Receive Groups”.
3. Click on “All accounts” and then select “Edit” on the right.
4. Now select your alternative e-mail address on the left and uncheck the box “Receive mail items” and “Get folder unread count for subscribed folders”.
5. Confirm with “OK” and close the open windows.

→ You can now write a new e-mail and select the desired sender via the “From” field.

Change sender of primary e-mail address

If you would like all e-mails to be sent with the alternative e-mail address only, please follow these steps:

1. In Outlook, open the “Send/Receive” tab at the top.
2. Then select “Send/Receive groups” and click on “Define Send/Receive Groups”.
3. Click on “All accounts” and then select “Edit” on the right.
4. Under “Accounts”, select your primary e-mail address on the left and then click on the button “Account Properties”.
5. In the “E-mail Address” field in the “IMAP Email” tab, replace your e-mail address with the alternative e-mail address and confirm it by clicking “OK”.
6. Confirm the change in the open window by clicking “OK” and “Close”.

→ You can now write a new e-mail and select the desired sender via the “From” field.

Apple Mail

If you use Apple Mail, you can set up alternative e-mail addresses. Please refer to the official instructions from Apple:
https://support.apple.com/en-euro/guide/mail/mlhlp1205/mac

Thunderbird

If you use Thunderbird, you can set up alternative e-mail addresses. Please refer to the official instructions from Thunderbird:
https://support.mozilla.org/en-US/kb/using-identities