Once you have created an email account in the Hostpoint Control Panel, you can set it up in your email-programme. In this guide, we will show you step-by-step how to set up your email-address with Outlook Office 365.
E-Mail account administration
Click on «File» at the top left and then «Add Account».
Automatic configuration
Enter your complete e-mail-address.
With the following click on «Connect», the system automatically searches for the correct account settings.
In the «Password» field, enter the corresponding password for your e-mail-address that you defined when you created the e-mail-address in the Hostpoint Control Panel. Now click on «Connect».
If you see this success notification (see screenshot), your account has been successfully set up.
If the automatic setup fails and you get a certificate error warning, then you can accept the certificate and your email address will work. The warning appears because our SSL certificates for our e-mail-servers are not specific to your own domain, but to *.mail.hostpoint.ch.
Manual configuration
To set up the E-Mail address yourself, go to «Advanced options», select «Let me set up my account manually», then click «Connect».
Choosing the account type: POP or IMAP
Now choose between a POP- or IMAP-Account.
- IMAP
- With the IMAP option, your e-mails remain on the server. When reading, a copy is downloaded from the server each time.
- POP
- With the POP option, your e-mails are downloaded to your Outlook and stored. The messages are deleted from the server. You can therefore read your e-mails offline at any time - e.g. on the train.
If you are not sure, select the account type «IMAP-account».
Enter your E-Mail-password in the «Password» Field that you defined when creating the e-mail-address in the Hostpoint Control Panel and click on «Connect».
If you see this success notification (see screenshot), your account has been successfully set up.
Exceptional case
If you have made a mistake when entering the Username (E-Mail-address) or the Password, you will see an error message. In this case, select «Change Account Settings».
In the account settings, enter the server address imap.mail.hostpoint.ch for IMAP or pop.mail.hostpoint.ch for POP for «Incoming e-mail». For «Outgoing e-mail», enter asmtp.mail.hostpoint.ch as the server’s name.
Select either «STARTTLS» or «SSL/TLS» as the encryption method for both servers.
Verify the Port Settings according to the follwing List:
| Account- and connection type | Port |
|---|---|
| IMAP with connection type SSL | 993 |
| IMAP with connection type TLS | 143 |
| POP with connection type SSL | 995 |
| POP with connection type TLS | 110 |
| SMTP with connection type SSL | 465 |
| SMTP with connection type TLS | 587 |
Confirm the settings with «OK» and click on «Next». The account settings will then be checked. If the account setup was successful, you will see the success page (see screenshot).
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