Are you using Hostpoint’s e-mail service, but your domain and possibly your website are managed by another provider? In this article, you’ll find out the settings needed to send e-mails via Hostpoint. Depending on which additional services you use, the following options are available to you:
Changing the name servers
If you do not need any services other than e-mail associated with your domain (e.g. no website), we recommend linking your e-mail account and domain via the name servers. To do this, enter the Hostpoint name servers with your domain provider. If you have any questions about how to go about this, please contact the relevant provider directly or consult their documentation.
Modifying DNS entries
If you operate a website with another provider and only want to use Hostpoint for your e-mail correspondence, you will need to make changes to the DNS zone.
You can usually manage this via your web hosting provider.
Customize the following records in the DNS zone:
| Domain | Type | TTL | Priority | Value |
|---|---|---|---|---|
| your-own-domain.ch | MX | 3600 | 10 | mx2.mail.hostpoint.ch |
| your-own-domain.ch | MX | 3600 | 10 | mx1.mail.hostpoint.ch |
| autoconfig.your-own-domain.ch | CNAME | 300 | - | autoconfig.mail.hostpoint.ch |
| autodiscover.your-own-domain.ch | CNAME | 300 | - | autoconfig-nonssl.mail.hostpoint.ch |
| your-own-domain.ch | TXT | 300 | - | v=spf1 redirect=spf.mail.hostpoint.ch |
- The MX records contain Hostpoint's mail servers and ensure that your e-mail traffic is directed to Hostpoint.
- The CNAME records ensure that the e-mail program you use to configure the e-mail address automatically finds our server settings.
- The SPF record serves to protect your domain from fake senders and phishing abuse.
- If you would like to activate DKIM and DMARC for your e-mail traffic, please follow the instructions in the following two articles:
How do I activate DKIM for externally managed domains?
How do I activate DMARC for my domain?
For more information on DNS, please visit our Support Center. If you have any questions about editing the DNS zone, please contact the respective provider directly or consult their documentation.
For support requests please use this form instead.
