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Here you can find out what to do if your domain is registered with another provider and you only want to use e-mail traffic through Hostpoint:

Changing name server

If you do not require any other services relating to your domain apart from e-mail (e.g. no website), we recommend entering the Hostpoint name servers on your domain with your domain provider.

What are name servers?

What name servers does Hostpoint use?

Modifying DNS Entries

If you operate a website with another provider and only want to use Hostpoint’s e-mail traffic, you need to make changes to the DNS zone.

You can usually find out the DNS zone from your website provider. The following entries must be changed there:

 Domain Type TTL Priority Value
your-domain.chMX 3600 10mx2.mail.hostpoint.ch 
your-domain.ch MX 3600 10mx1.mail.hostpoint.ch 
autoconfig.your-domain.ch CNAME 300 -autoconfig.mail.hostpoint.ch 
autodiscover.your-domain.ch CNAME 300 -autoconfig-nonssl.mail.hostpoint.ch 
your-domain.ch TXT 300 -v=spf1 redirect=spf.mail.hostpoint.ch
  • The MX entries are there to direct your e-mail traffic to Hostpoint.
  • The CNAME entries ensure that the e-mail program you use to configure the e-mail address automatically finds our server settings.
  • The SPF entry serves to protect your domain from fake senders and phishing abuse.

For more information on the DNS, please visit our Support Center.

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For support requests please use this form instead.

 

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