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Would you like to know what an alternative e-mail address is and when it makes sense to use one? You can find this and much more about alternative e-mail addresses in this article.

What is an alternative e-mail address?

As a Hostpoint e-mail user, you have the option of creating alternative e-mail addresses (also called e-mail aliases) in addition to your actual (primary) e-mail address. An alternative e-mail address is an additional e-mail address that is linked to your primary e-mail address and uses the same inbox and settings. This means that e-mails sent to an alternative e-mail address end up in your primary e-mail address’ inbox.

What are the benefits of an alternative e-mail address?

  • Multiple roles within a company: Alternative e-mail addresses are particularly useful in smaller companies in which one person holds several roles.

    Example
    : You are a sole trader and take care of your own accounting and sales. In addition to your primary e-mail address your.name@your-own-domain.ch, you use the two alternative e-mail addresses invoices@your-own-domain.ch and sales@your-own-domain.ch. All messages end up in your primary email address’ inbox.

  • Multiple people working in a mailbox: Several company employees work together in a department’s mailbox.

    Example: The e-mail address sales@your-own-domain.ch has the alternative e-mail addresses smith@your-own-domain.ch and doe@your-own-domain.ch. For example, the individuals “Smith” and “Doe” can work in the same mailbox with two different sender and recipient addresses, and the primary e-mail address is not visible to external persons.

  • Preventing spam: Unfortunately, publicly visible e-mail addresses are often misused for spam. An alternative e-mail address can be deleted after use, meaning that no more messages will be sent to that e-mail address. This is useful, for example, when participating in competitions or surveys.

  • Separating messages: Alternate e-mail addresses allow you to use different e-mail addresses to communicate with different people and organizations (e.g. family and friends, employers).

How do I create an alternative e-mail address?

You can easily and conveniently create an alternative e-mail address in the Hostpoint Control Panel. Follow this guide to do this.

How do I send e-mails with an alternative e-mail address?

When sending e-mails, the alternative e-mail address can also be used as the sender. In this case, the recipient will only see your alternative e-mail address and not your primary e-mail address. You can find out how this works in this article.

What is the difference to e-mail forwarding?

In e-mail forwarding, e-mails sent to one e-mail address are forwarded as copies to a second e-mail address, meaning they are two independent e-mail accounts and mailboxes. This is particularly suitable as a temporary solution for holiday cover, for example.

What is the difference to a catch-all address?

With a catch-all address, all e-mails addressed to a domain can be received – even if the specific e-mail address does not exist. This can also be used to receive e-mails where the sender has, for example, mistyped something (e.g. yournahme@your-own-domain.ch instead of your.name@your-own-domain.ch). The downside of this feature is that the majority of emails received are usually spam.

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