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Have you created an e-mail address in the Hostpoint Control Panel and now want to use it in Thunderbird? We’ll show you how in this article – one step at a time.

Thunderbird is a free and easy-to-use e-mail program. It can be used with Windows, macOS and various Unix operating systems. Thunderbird offers many features that make sending e-mails every day a pleasant experience.

Downloading Thunderbird

You can download Thunderbird free of charge from the following link in various languages for Windows, macOS and Unix:

Automatic configuration

  1. Open Thunderbird and click “Email” under “Set Up Another Account” on the start page of the e-mail area.
    E Mail Konfiguration Thunderbird 01 en
    → This will start the e-mail account setup wizard.
  2. Enter your full name, e-mail address and the corresponding password and click “Continue”.
    Note: The name will be displayed as a sender to the recipients of your e-mails.
    E Mail Konfiguration Thunderbird 02 en
    → Thunderbird usually recognizes the server settings by itself. 
  3. Now select either an IMAP or POP3 account:
    • IMAP: With this option, your e-mails are stored on the server. Each time you read an e-mail, a copy is downloaded from the server.
    • POP3: With this option, your e-mails are downloaded to and saved on your smartphone. The messages are then deleted from the server. This allows you to read your e-mails at any time, even if you are not connected to the internet.
    If you are unsure, select “IMAP”.

Please note: The automatically detected server settings are not always correct. Therefore, it is important to check that the settings correspond to the following information:


  • Incoming mail server: or
  • Outgoing mail server:
  • Username: Your e-mail address
  1. If all the information is correct, click “Done” to complete the account setup.
    E Mail Konfiguration Thunderbird 03 en

Manual configuration

  1. If any information is incorrect during the automatic configuration, click “Configure manually” and correct the information. Details about the e-mail settings can be found in this article.
    E Mail Konfiguration Thunderbird 04 en
  2. Next, click “Re-test”. If Thunderbird has successfully checked the information, a success message will appear.
  3. Click “Done” to complete the account setup.

Check account settings 

If you want to review or change your account settings after setup, you can do so under “Account settings” > “Server settings” / “Outgoing mail server (SMTP)”.

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