Have you created an e-mail address in the Hostpoint Control Panel and now want to set it up in Apple Mail? We’ll show you how in this article – one step at a time.
Info: Tip: You can also use our e-mail assistant to set up your e-mail address in Apple Mail. This generates a configuration file and simplifies the setup. You can find more information in the article on the e-mail assistant.
E-mail account administration
- Open the “Mail” application on your Mac.
- Click on “Mail” > “Settings” in the Mac menu bar.
→ You will see an overview of the accounts you have set up.
- Click on the “+” symbol at the bottom left to add another account.
Configuration
- Select “Other mail account...” and click on “Continue”.
- Enter a name for the e-mail account. This name will be displayed in the account list later.
- Enter your complete e-mail address and the corresponding password.
- Click on “Sign In ”.
Select account type
Info: Note: The message “Unable to verify account name or password” appears because Apple Mail does not automatically recognize the Hostpoint settings. You must therefore enter the connection data manually.
- Your e-mail address and password should now have been accepted. If not, re-enter the data in the respective fields. The e-mail address is automatically used as the “User name” unless you enter something else.
- Now select either an IMAP or POP3 account:
- IMAP: by choosing IMAP, your e-mails are stored on the server. Each time you read an e-mail, a copy is downloaded from the server.
- POP3: by choosing POP3, your e-mails are downloaded to and saved on your smartphone. The messages are then deleted from the server. This allows you to read your e-mails at any time, even if you are not connected to the internet.
- Enter the corresponding server address for “Incoming Mail Server”:
- IMAP: imap.mail.hostpoint.ch
- POP: pop.mail.hostpoint.ch
- Enter the server address asmtp.mail.hostpoint.ch for “Outgoing Mail Server”:
Complete account setup
- Click on “Sign In”.
- Select the apps you want to use with this e-mail address. Make sure that “Mail” is ticked.
- Click on “Done”.
→ The account has been set up successfully.
Check settings
- Once your account has been set up, switch to the “Server Settings” tab at the top and uncheck the box next to “Automatically manage connection settings” for the incoming and outgoing server.
→ Additional fields with connection settings will be displayed.
- Check whether the correct ports are entered for incoming and outgoing mail server:
| Account and connection type | Port |
|---|---|
| IMAP with SSL | 993 |
| IMAP without SSL / with TLS | 143 |
| POP3 with SSL | 995 |
| POP3 without SSL / with TLS | 110 |
| SMTP with SSL | 465 |
| SMTP without SSL / with TLS | 587 |
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