Have you created an e-mail address in the Hostpoint Control Panel and now want to set it up in Apple Mail? We’ll show you how in this article – one step at a time.
Info: Tip: You can also use our e-mail assistant to set up your e-mail address in Apple Mail. This generates a configuration file and simplifies the setup. You can find more information in the article on the e-mail assistant.
E-mail account administration
- Open the “Mail” application on your Mac.
- Click on “Mail” > “Add Account...” in the Mac menu bar.
Configuration
- Enter your e-mail address and click “Continue”.
- Select “Other Mail Account”.
- Enter a name for the e-mail account. This name will be displayed in the account list later.
- Enter your complete e-mail address and the corresponding password.
- Click “Sign In ”.
Select account type
Info: Note: The message “Unable to verify account name or password” appears because Apple Mail does not automatically recognize the Hostpoint settings. You must therefore enter the connection data manually.
- Your e-mail address and password should now have been accepted. If not, re-enter the data in the respective fields. The e-mail address is automatically used as the “User name” unless you enter something else.
- Now select either an IMAP or POP3 account:
- IMAP: by choosing IMAP, your e-mails are stored on the server. Each time you read an e-mail, a copy is downloaded from the server.
- POP3: by choosing POP3, your e-mails are downloaded to and saved on your smartphone. The messages are then deleted from the server. This allows you to read your e-mails at any time, even if you are not connected to the internet.
- Enter the corresponding server address for “Incoming Mail Server”:
- IMAP: imap.mail.hostpoint.ch
- POP: pop.mail.hostpoint.ch
- Enter the server address asmtp.mail.hostpoint.ch for “Outgoing Mail Server”.
- Click “Sign In”.
Complete account setup
- Select the apps you want to use with this e-mail address. Make sure that “Mail” is ticked.
- Click “Done”.
→ The account has been set up successfully.
Check settings
- Once your account has been set up, open the settings by going to “Mail” > “Settings...” in the menu bar.
- Go to “Accounts” and select the e-mail account you just set up.
- Switch to the “Server Settings” tab at the top and uncheck the box next to “Automatically manage connection settings” for the incoming and outgoing server.
→ Additional fields with connection settings will be displayed.
- Check whether the correct ports are entered for incoming and outgoing mail server:
| Account and connection type | Port |
|---|---|
| IMAP with SSL | 993 |
| IMAP without SSL / with TLS | 143 |
| POP3 with SSL | 995 |
| POP3 without SSL / with TLS | 110 |
| SMTP with SSL | 465 |
| SMTP without SSL / with TLS | 587 |
Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.
For support requests please use this form instead.
