Migration from an external web hosting provider to Hostpoint
To migrate from an external web hosting provider to Hostpoint, we recommend our free e-mail migration service “Audriga”. This service transfers all e-mails automatically. For more support, you can also take advantage of the service of our migration team.
Migration from one Hostpoint web hosting to another
To migrate e-mail addresses to a different web hosting account with Hostpoint, we recommend using an e-mail client such as Outlook, Thunderbird or Apple Mail. This allows you to export your e-mail messages and then import them again once the e-mail address has been moved to the new web hosting.
Outlook
To export and import e-mails into Outlook, follow these instructions from Microsoft:
Apple Mail
To export and import e-mails into Apple Mail, follow these instructions from Apple.
Thunderbird
To export and import e-mails into Thunderbird, follow these instructions:
Exporting messages from Thunderbird
- Select the desired messages.
- In the “File” menu, click “Save As” and select the “File…” option.
- Select the desired location for the export file and confirm the selection by clicking “Open”.
→ The selected messages are exported and saved as individual files in the selected folder.
Importing messages into Thunderbird
- Select the desired mailbox and e-mail folder to be used for importing the files.
- Open the folder with the saved messages.
- Drag and drop the .eml files directly into the selected e-mail folder in Thunderbird.
→ The messages are imported and stored in the desired e-mail folder.
For support requests please use this form instead.
