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Migration from an external web hosting provider to Hostpoint

To migrate from an external web hosting provider to Hostpoint, we recommend our free e-mail migration service “Audriga”. This service transfers all e-mails automatically. For more support, you can also take advantage of the service of our migration team

Migration from one Hostpoint web hosting to another

To migrate e-mail addresses to a different web hosting account with Hostpoint, we recommend using an e-mail client such as Outlook, Thunderbird or Apple Mail. This allows you to export your e-mail messages and then import them again once the e-mail address has been moved to the new web hosting.

Outlook

To export and import e-mails into Outlook, follow these instructions from Microsoft:

Apple Mail

To export and import e-mails into Apple Mail, follow these instructions from Apple.

Thunderbird

To export and import e-mails into Thunderbird, follow these instructions:

Exporting messages from Thunderbird

  1. Select the desired messages.
  2. In the “File” menu, click “Save As” and select the “File…” option.
  3. Select the desired location for the export file and confirm the selection by clicking “Open”.

→ The selected messages are exported and saved as individual files in the selected folder.

Importing messages into Thunderbird

  1. Select the desired mailbox and e-mail folder to be used for importing the files.
  2. Open the folder with the saved messages.
  3. Drag and drop the .eml files directly into the selected e-mail folder in Thunderbird.

→ The messages are imported and stored in the desired e-mail folder.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.

 

 

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