Info: Note: In order to be able to set up a forwarding, an e-mail address must first be created. You can find out how to create an e-mail address in this article.
In the Hostpoint Control Panel (with web hosting package)
To set up forwarding for an e-mail address, follow these steps:
- Log in to the Hostpoint Control Panel with your Hostpoint ID.
- Open your web hosting account.
- Click on “E-mail” in the menu.
→ The overview shows all e-mail addresses that you have created. - Click on “Edit” next to the desired e-mail address.
- Click on “Forwarding” on the left and then on “Set-up e-mail forward”.
- Enter the desired e-mail address to which the e-mails should be forwarded.
- Click “Create” to save this forwarding.
→ The e-mail forwarding has been set up.
In the Hostpoint Control Panel (with E-mail & Cloud Office package)
To set up forwarding for an e-mail address, follow these steps:
- Log in to the Hostpoint Control Panel with your Hostpoint ID.
- Open “E-mail & Office”.
→ The overview shows all e-mail addresses that you have created.
- Click on “Edit” next to the desired e-mail address.
- Click on “Forwarding” on the left and then on “Set-up e-mail forward”.
- Enter the desired e-mail address to which the e-mails should be forwarded.
- Click “Create” to save this forwarding.
→ The e-mail forwarding has been set up.
In Cloud Office
To set up forwarding for an e-mail address, follow these steps:
- Log in to Cloud Office with your e-mail address and password.
- Click on the gear icon at the top right and select “Settings”.
- Select “Mail” in the menu on the left.
→ You will see all the settings available for your e-mail address. - Click on “Forwarding” on the left and then on “Set-up e-mail forward”.
- Enter the desired e-mail address to which the e-mails should be forwarded.
- Click “Create” to save this forwarding.
→ The e-mail forwarding has been set up.
Deactivate e-mail reception
After you have saved the forwarding, it is possible to deactivate the e-mail reception for this e-mail address. This means that the mailbox can no longer be used to receive and send e-mails. The messages are only forwarded.
To do so, follow these steps:
- In the Hostpoint Control Panel, open the “Mailbox settings” of your e-mail address.
- Click on “Edit” next to the “Save e-mails to mailbox: activated” option.
- Remove the tick from “Save e-mails to mailbox” and click on “Save”.
→ From now on, no more e-mails are stored in this mailbox.
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