To prevent fraudulent senders/phishing abuse, you can create what are known as SPF records (sender policy framework) for a domain. The SPF record of a domain defines which mail servers/IP addresses are allowed to send e-mails from the particular sender domain.
Info: Note: E-mails received from domains without SPF records are rejected by certain e-mail providers such as Gmail. Therefore, we highly recommend using SPF records.
Add SPF record
- Log into your Control Panel and go to «Domains» at the top of the page.
- The overview shows a list of your domains.
Click on «Edit DNS Zone» under the desired domain and scroll down a little.
- Add Hostpoint SPF record (E-Mails are sent via Hostpoint server)
Select the link «Add Hostpoint SPF record» here and the correct SPF record will be added automatically.
- Add your own SPF Record (E-Mails are sent via external mail server)
Click on the «Add new record» link and select the record type «TXT». Enter your SPF record in the «Text» field and then click on «Add Record».
- With «Execute now» the SPF record is saved and will be active in about 5 - 10 minutes.
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