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To prevent fraudulent senders and phishing abuse, you can create what are known as SPF records (sender policy framework) for a domain. The SPF record of a domain defines which mail servers and IP addresses are allowed to send e-mails from the particular domain.

SPF record with Hostpoint mailserver

  1. Log into your Hostpoint Control Panel with your Hostpoint ID.
  2. Click on "Domains" in the menu at the top.
    → The overview shows a list of your domains.
  3. Click on "Edit DNS Zone" under the desired domain and scroll down a little.
    SPF Record
  4. Click "Add Hostpoint SPF record".
    → The correct SPF record will be added automatically.
    SPF Record

  5. Click "Execute now" to save the SPF record.
    → It takes about 5 to 10 minutes until the entry is active.
    SPF Record

SPF record with external mailserver

If you don't use the Hostpoint mailservers, you must add your own SPF record.

  1. Click on "Add new record"
  2. Select the record type «TXT».
  3. Enter your SPF record in the «Text» field and then click on «Add Record».
    Note: In this case, you will receive the appropriate SPF record from your e-mail provider.

spf record EN 04

SPF record for externally registered domains

If your domain is not registered with Hostpoint, but you use the Hostpoint e-mail service, please add the following TXT record to the DNS zone of your domain:
v=spf1 redirect=spf.mail.hostpoint.ch

Combined SPF record

The default SPF record v=spf1 redirect=spf.mail.hostpoint.ch can also be combined with other SPF records. This is necessary, for example, if you operate your webshop at Hostpoint but use a different provider for your emails.

A combined SPF record looks like this:
v=spf1 include:spf.protection.outlook.com redirect=spf.mail.hostpoint.ch

In this example, both the Hostpoint and Outlook mail servers are permitted for sending emails.

The following conditions must be met for a combined SPF record:

  • The "redirect" is at the end of the entry.
  • There is no second "redirect" in the entry.
  • There is no "all" in the entry (e.g. -all, ~all, ?all).
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