Have you created an e-mail address in the Hostpoint Control Panel and now want to use it in Outlook for Mac? These instructions will show you how to do so step-by-step – for both the classic and the new version of Outlook.
In Outlook for Mac, you can switch between the classic and new version using the switch at the top right or in the menu via “Outlook” > “Legacy Outlook”. However, e-mail accounts are not always automatically transferred when switching. You may therefore need to set them up again.
Outlook for Mac (Classic)
E-mail account management
- Start Outlook.
→ If you have not yet set up an e-mail account, a wizard will start automatically. In this case, skip to the section “Configuration”. - Click on “Tools” > “Accounts” in the menu bar.
→ This will start the e-mail account setup wizard.
Configuration
- Click “Add Email Account”.
- Enter your full e-mail address and click “Continue”.
→ Unfortunately, Outlook usually does not find the connection settings automatically. - Select “IMAP/POP” as the provider.
- In the “Password” field, enter the password for the e-mail address that you defined in the Hostpoint Control Panel when you created the e-mail address.
- Now choose between an IMAP or POP3 account.
- IMAP: by choosing IMAP, your e-mails are stored on the server. Each time you read an e-mail, a copy is downloaded from the server.
- POP3: by choosing POP3, your e-mails are downloaded to and saved on your device. The messages are then deleted from the server. This allows you to read your e-mails at any time, even if you are not connected to the internet.
If you are unsure, select IMAP.
- Enter the following information for the “Incoming Server” option:
- IMAP: imap.mail.hostpoint.ch, port 993, SSL enabled
- POP3: pop.mail.hostpoint.ch, port 995, SSL enabled
- Enter the following details for the “Outgoing Server”:
SMTP: asmtp.mail.hostpoint.ch, port 465, SSL enabled - Click “Add Account”.
→ The account will be added.
If you see the following message, your e-mail account has been set up successfully:
- Click “Done” to complete the account setup.
→ The e-mail account has been set up. You can now send and receive e-mails with Outlook.
Outlook for Mac (New)
E-mail account management
- Start Outlook.
→ If you have not yet set up an e-mail account, a wizard will start automatically. In this case, skip to the section “Configuration”. - Click on “Tools” > “Accounts” in the menu bar.
→ This will start the e-mail account setup wizard.
Configuration
- Click “Add Email Account”.
- Enter your full e-mail address and click “Continue”.
→ Outlook usually finds the connection settings automatically. - You can now choose whether you want to sync your e-mails directly with IMAP or with the Microsoft Cloud. We recommend direct synchronization via IMAP. This way, your e-mails will not also be stored on Microsoft servers.
- In the “IMAP Password” field, enter the password for the e-mail address that you defined in the Hostpoint Control Panel when you created the e-mail address.
- Enable advanced settings.
- For receiving e-mails (IMAP), enter the following information:
- IMAP Incoming Server: imap.mail.hostpoint.ch
- Port: 993
- Use SSL to connect (recommended)
- For sending e-mails (SMTP), enter the following information:
- SMTP Outgoing Server: asmtp.mail.hostpoint.ch
- Port: 465
- Use SSL to connect (recommended)
- Click “Add Account”.
→ The account will be added.
If you see the following message, your e-mail account has been set up successfully: - Click “Done” to complete the account setup.
→ The e-mail account has been set up. You can now send and receive e-mails with Outlook.
For support requests please use this form instead.