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DKIM is an e-mail authentication method that adds a digital signature to e-mails. The recipient’s server can verify this signature with a public key stored in the DNS zone of the sender domain.

For more information on how DKIM works and its advantages, please refer to the detailed article about DKIM.

To activate DKIM for a domain, proceed as follows:

  1. Log in to the Hostpoint Control Panel with your Hostpoint ID.
  2. Open the “E-mail & Cloud Office” area.
    → A list of all your e-mail addresses opens.
    EMail CloudOffice Oeffnen en
  3. Click on “Display Cloud Office groups” at the top right.
    CloudOfficeGruppen anzeigen en
  4. Select the required Cloud Office group.
    CloudOfficeGruppen bearbeiten en
  5. Click “Enhanced protection” in the left-hand menu.
    → A list of all domains linked to this Cloud Office group opens.
  6. Click “Edit” for the domain for which you would like to activate DKIM.
    → The status of the settings for this domain is shown.
    E Mail DKIM aktivieren 01 en
  7. Click Edit for “DKIM”.
    E Mail DKIM aktivieren 02 en
  8. Activate DKIM.
  9. Click “Save”.
    E Mail DKIM aktivieren 03 en
  10. If required, repeat the process for other domains.

→ You have activated DKIM for the corresponding domain.

Please use this form only to provide feedback on the above guide.
For support requests please use this form instead.


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